Disabled Guide

We want all our visitors to have a great time. Fairytale Farm has been designed to put disabled people first. This page has been designed to help you plan your visit.

Parking:

We have dedicated disabled parking spaces close to the entrance. To use these parking spaces, you must display a valid blue badge with photograph in your vehicle.

Buying Tickets & Entering the Park:

If you are able to provide photographic evidence of your disability (e.g. blue/orange badge or similar), one helper/carer will be admitted free of charge.

If you need help to buy your ticket, we will be happy to assist.

Annual Pass:

Annual Pass holders with a disability can obtain a transferable helper’s Annual Pass. To find out more, ask at the admissions desk.

First Aid Centre:

This is located at the admissions desk. A member of staff will be happy to assist.

Cafe & Shop:

If you need assistance when visiting our shop or cafe, you’ll find staff on hand who will be happy to help.

Toilets:

Toilets with disabled access are available at Fairytale Farm in the cafe.

There is a designated accessible toilet designed for wheelchair users, and others with visible and non-visible accessibility requirements, available within the Beanstalk Cafe.

This features:

• step-free access;
• a manoeuvring space of 1500mm x 1500mm;
• an outward opening door;
• a transfer space on one side of the toilet with a drop-down grab rail on the transfer side;
• horizontal grab rail positioned on the wall adjacent to the toilet;
• an emergency assistance alarm within reach from the floor.